March 23, 2020 By admin

Changing the Power Management settings. Identify the version of the fingerprint reader device driver currently installed. Note the version number and date. Theres a fingerprint reader for biometric security and it offers a TPM integrated security chip. Javascript is disabled in this browser.

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Click Starttype device in the search field, and then select Device Manager from the search results list. Update the device driver The fingerprint reader hardware requires a device driver to allow software to control it.

HP Notebook PCs – Using HP SimplePass Fingerprint Reader (Windows 7, Vista) | HP® Customer Support

Do not use a wet cloth because moisture may damage nx320 sensor. Digital Persona application software for 32 bit Vista and Windows 7. Use a flat-bladed tool or your finger to lift the top edge of the keyboard and then place it upside down on the top cover.

If you are not logged on to the correct Windows user account, select Exit this Wizard and create new Windows User account. Europe, Middle East, Africa.

HP Notebook PCs – Troubleshooting a Fingerprint Reader (Windows 7, Vista, XP)

HP Fingerprint Reader Software. Digital Persona Fingerprint Reader.

If changing the setting makes very little difference and you are still having problems with the logon, you may want to delete the original fingerprint image and re-enroll your fingerprint by swiping it across the scanner at a more consistent speed, compsq, and pressure. This page requires Javascript. It is best to enroll your index finger and at least two other fingers for flexibility. Use the following steps:. Asia Pacific and Oceania. Although the fingerprint reader can make this job easier, many people have discovered that after using a fingerprint reader, they forget their passwords.


The Password Manager opens, filling in your Username and Password for the secure web site. The fingerprint device driver and the access manager for the original configuration of your computer are available on the HP support web site.

Opening the Accounts page. Select the operating system currently on the computer, scroll down, and then expand BIOS. The fingerprint sensor is listed as a Validity Sensor or AuthenTec Sensor, depending on nx6302 model number of your computer.

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How does HP install fihgerprint and gather data? You can get the latest version from the Microsoft Store. If a biometric option does not exist in your BIOS, then the fingerprint reader is always enabled. This indicates that Windows supports the device; in this case, the fingerprint reader.

Read one of the following sections to start the fingerprint reader fingfrprint the first time, or add or delete fingerprints after the initial set up. Open the Device Managerand then expand the Biometric list of recognized sensor devices. This is because the hardware may not be installed on the notebook, or it may be damaged.


Use the table below to determine which access manager software was available at the time the computer was purchased.

Press the Power button to start the computer, then press the F2 key and select System Information from the flngerprint. If the driver available on the web site is a later version, download and install it.

HP Compaq nx Notebook PC – Removing and Replacing the Keyboard | HP® Customer Support

The SimplePass icon is displayed on the start screen but SimplePass does not open when the icon is clicked. If the BIOS available on the web site is a later version, download and install nx63220.

Click Biometric devices to expand the selection, double-click Validity Sensors to open the Properties page, and remove the check from Allow the computer to turn off this device to save power on the Power Management tab. Updating the fingerprint reader device driver in Windows 8 The fingerprint reader hardware requires a device driver to allow software to control it.

The drivers and programs used on one model may not be compatible and may not work with other models.